Don’t rush toward doors while they’re closing, keep your bags close to you, and stand behind the yellow line: These precautions are now being played at all Metro stations as part of the Delhi Metro Rail Corporation’s new safety campaign. This comes in the wake of a tragic incident last month where a woman died after she was dragged along the platform at Inderlok Metro station when her sari got caught in the train doors.
Apart from running awareness videos on screens in stations, the Metro body has also put up signages.
The video cautions passengers from rushing towards the doors while they’re closing to avoid injuries, to keep their bags and loose clothing near their body to avoid getting caught in the doors, and to not panic, pull the emergency handle and notify the train driver when something does get caught in the doors.
— Delhi Metro Rail Corporation (@OfficialDMRC) January 9, 2024
It also warns commuters against using limbs or bags to stop the doors from shutting. It further goes on to advise passengers to remain behind the yellow line on the platforms and to not jostle while on the escalator. “Be a responsible passenger of Delhi Metro and travel safely, as your safety is the first priority of Delhi Metro,” it posted on X Tuesday.
On December 14, Reena Devi, a 35-year-old vegetable vendor and a widow, was on her way to attend a wedding when her sari got entangled in a train’s door. Dragged for 25 metres along the platform, she passed away two days later due to head injuries and chest trauma. She is survived by a 12-year-old son and a 10-year-old daughter.
The Delhi Metro consequently announced a compensation of Rs 5 lakh to her next of kin. Additionally, recognising the humanitarian need, it said Rs 10 lakh will be given to support the education and well-being of Devi’s children.
The Commissioner of Metro Railway Safety (CMRS) is conducting an inquiry into the circumstances surrounding the incident whose final report shall be sent to the Ministry of Civil Aviation. The Delhi Police has lodged an FIR of negligence and rash driving against unidentified persons.